Terms and conditions

Last Updated: August 4, 2026

Welcome to The Royal Dosa Paper. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website or purchasing products from The Royal Dosa Paper, you confirm that you have read, understood, and agree to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please refrain from using our website.

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You are legally capable of entering into binding contracts.
3. Products

We specialize in manufacturing and supplying food-grade disposable paper products, including but not limited to:

  • Dosa Papers
  • Butter Papers
  • Food Wrapping Papers
  • Custom Printed Food Papers
  • Other disposable food packaging products

We continuously improve our products and reserve the right to modify specifications, packaging, or designs without prior notice.

4. Product Images

We strive to display our products as accurately as possible.

However:

  • Actual product colors may vary depending on your device or screen settings.
  • Product packaging may change from time to time.
  • Images are for illustration purposes and may slightly differ from the delivered product.
5. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Modify prices at any time without prior notice.
  • Correct pricing errors.
  • Cancel orders placed due to incorrect pricing caused by technical or human errors.
6. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Cancel suspicious or fraudulent orders.
  • Limit quantities purchased.
  • Refuse service where required by law or company policy.

If payment has already been received for a cancelled order, the applicable refund will be processed.

7. Payment

We accept payment through secure payment gateways available during checkout.

Your payment information is processed securely through third-party payment providers. We do not store your complete payment card details on our servers.

8. Shipping & Delivery

Shipping timelines are estimates only.

While we make every effort to deliver orders promptly, delays caused by courier companies, weather conditions, public holidays, or circumstances beyond our control are not our responsibility.

Please refer to our Shipping Policy for complete details.

9. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Due to the hygienic nature of disposable food packaging products, returns are accepted only under eligible circumstances.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Upload viruses or malicious software.
  • Misuse our products or services.

Any misuse may result in suspension or termination of access.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Product descriptions
  • Designs
  • Website layout

is the property of The Royal Dosa Paper and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, The Royal Dosa Paper shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delays caused by third-party service providers.
  • Technical interruptions or website downtime.
  • Any damages arising from misuse of products.

Our total liability shall not exceed the value of the product purchased.

13. Product Usage

Customers are responsible for ensuring that the products purchased are suitable for their intended use.

Proper storage and handling of disposable food packaging products are the responsibility of the customer after delivery.

14. Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government restrictions
  • Transportation disruptions
  • Labour strikes
  • Power failures
15. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

16. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of external websites.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised "Last Updated" date.

Continued use of the website after changes constitutes your acceptance of the updated Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in the location where The Royal Dosa Paper operates.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact details provided on The Royal Dosa Paper website.

We are committed to providing prompt assistance and addressing your concerns in a professional manner.