Shipping policy

Last Updated: August 4, 2026

Thank you for shopping with The Royal Dosa Paper. We are committed to delivering high-quality food-grade disposable products safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing
  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional sales, or high order volumes, processing times may be slightly longer.
Shipping Coverage

We currently deliver across India.

If your location is serviceable by our courier partners, your order will be shipped directly to your address.

Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, strikes, natural disasters, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, we may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email, SMS, or WhatsApp (where applicable) containing your tracking details.

You can use the tracking number to monitor your shipment until delivery.

Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If the customer is unavailable during all delivery attempts, the shipment may be returned to us.

Any additional shipping cost for re-dispatch may be charged to the customer.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

The Royal Dosa Paper is not responsible for delays or delivery failures caused by incorrect or incomplete address information.

If you notice an error after placing your order, please contact us immediately. While we will do our best to assist, address modifications cannot be guaranteed once the order has been shipped.

Damaged Package

If your package appears damaged during delivery:

  • Inspect the package before accepting it.
  • If the product is visibly damaged, please refuse delivery whenever possible.
  • If accepted, record an unboxing video immediately upon opening the package.
  • Contact our customer support within 24 hours of delivery with clear photographs and the unboxing video.

Claims submitted without sufficient proof may not be eligible for replacement.

Delayed Deliveries

Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Courier operational delays
  • Government restrictions
  • Natural disasters
  • Public holidays
  • High shipping volumes

We appreciate your patience and understanding in such situations.

Lost Shipments

If your shipment is confirmed lost by the courier partner, we will investigate the matter and, where applicable, arrange a replacement or refund at our discretion.

Bulk & Wholesale Orders

Bulk and wholesale orders may require additional processing time depending on product availability and order quantity.

Our team will communicate the expected dispatch schedule after order confirmation.

International Shipping

Currently, we only ship within India.

Contact Us

If you have any questions regarding shipping, delivery, or order status, please contact our customer support through the contact information available on our website.

We appreciate your trust in The Royal Dosa Paper and thank you for choosing our premium food-grade disposable products.